Yoko Posted February 18, 2019 Report Share Posted February 18, 2019 Change language: Support Center We are online 8:00 - 00:00 (GMT +3) Processing time 24 hours When contacting the Support Center Provide a detailed description of your question. The information provided must be accurate (as governed by the Project Rules ) Answer to Support questions correctly and in order (this will help speed up the process of reviewing your application) Carefully follow the instructions and recommendations given to you by the Support Service staff. Do not be rude. Employees of Support Center are people too. We also remind you that only Support Service employees are authorized to solve all the problems and difficulties that arise during your game. Addressing the question to the Support Service guarantees you a solution to all troubles as soon as possible. How to apply your ticket Go to the main page of our site - https://valhalla-age.org Log in to your account On the left, select the Support. Selecting a tab "Create ticket" In the form that appears, fill in all the items and click "Submit". After that, your ticket will be sent to the Support Center At the beginning, status of your application will be marked as "Being Processed". This means that it still does not have a response from the Support Center employees. When the answer is given, the status of the application changes to "Awaiting Response" When the issue is resolved, the application will be closed and marked with the status "CLOSED" Quick ticket Also in the Personal Cabinet there are forms of quick tickets Other (OTHER ISSUES & QUESTIONS) Donation Issues (ISSUES RELATED TO DONATIONS) Item Loss (ISSUES RELATED TO LOSS OF IN-GAME ITEMS) They are created for your convenience and to speed up the work of the Support Center. * In the quick tickets form you must fill in all fields, otherwise you will not be able to send a request. ** The administration reserves the right to refuse to parse the logs. 1 Quote Link to comment
Bonzus Posted November 1, 2019 Report Share Posted November 1, 2019 Hi, i'm in Jail and i dont how to get out.. I have all my stuff in my dwarf. My character it's IronFist, Bounty lvl 58 I donated for cape and autoloot, plz some help ! Thnx, Quote Link to comment
Yoko Posted November 1, 2019 Author Report Share Posted November 1, 2019 44 минуты назад, Bonzus сказал: Hi, i'm in Jail and i dont how to get out.. I have all my stuff in my dwarf. My character it's IronFist, Bounty lvl 58 I donated for cape and autoloot, plz some help ! Thnx, you need to write a ticket to support from your personal account, as shown in the topic Quote Link to comment
Bonzus Posted November 1, 2019 Report Share Posted November 1, 2019 Thnx a lot, i did. Quote Link to comment
Анатолий Мамалимов Posted February 27, 2020 Report Share Posted February 27, 2020 здраствуйте такой вопрос я уже 2 часа не могу зарегестрироваться, не приходит письмо с подтверждение на почту Quote Link to comment
Yoko Posted February 28, 2020 Author Report Share Posted February 28, 2020 6 часов назад, Анатолий Мамалимов сказал: здраствуйте такой вопрос я уже 2 часа не могу зарегестрироваться, не приходит письмо с подтверждение на почту Папку спам проверяли? Quote Link to comment
Анатолий Мамалимов Posted February 28, 2020 Report Share Posted February 28, 2020 проверял все, регался раз 10 так и не пришло письмо Quote Link to comment
Yoko Posted February 28, 2020 Author Report Share Posted February 28, 2020 13 минут назад, Анатолий Мамалимов сказал: проверял все, регался раз 10 так и не пришло письмо Какой сервис используете? Quote Link to comment
Анатолий Мамалимов Posted February 28, 2020 Report Share Posted February 28, 2020 mail.ru Quote Link to comment
Анатолий Мамалимов Posted February 28, 2020 Report Share Posted February 28, 2020 Как не странно, сейчас попробовал, и письмо пришло...Извините за беспокойство.С чем такое было связано не знаю. Quote Link to comment
Yoko Posted February 28, 2020 Author Report Share Posted February 28, 2020 2 минуты назад, Анатолий Мамалимов сказал: Как не странно, сейчас попробовал, и письмо пришло...Извините за беспокойство.С чем такое было связано не знаю. Несколько дней назад были проблемы с некоторыми почтовыми сервисами и отправкой письма подтверждения. Потом ситуация наладилась. Хорошо, что и Ваша проблема решилась. Приятной игры Quote Link to comment
swiss121 Posted April 3, 2020 Report Share Posted April 3, 2020 Здраствуйте , такой вопрос з 10 попиток на олим при отчете времени меня не тпешило на оли , и потом как вышло у меня пропали очки было 40 стало 4 ,так еще и дали бан чата ник в игре Swiss .. прошу разобратца !! Quote Link to comment
Guest Posted April 3, 2020 Report Share Posted April 3, 2020 3 часа назад, swiss121 сказал: Здраствуйте , такой вопрос з 10 попиток на олим при отчете времени меня не тпешило на оли , и потом как вышло у меня пропали очки было 40 стало 4 ,так еще и дали бан чата ник в игре Swiss .. прошу разобратца !! напишите тикет в ЛК. Quote Link to comment
n3v3rm1nd Posted April 4, 2020 Report Share Posted April 4, 2020 I've donated and tranfered my col in game,but i cant find how to get 30 day premium account in game. So i want to transfer my unit coins back as donation balance to get the 30day premium via the website. How can I do this? Quote Link to comment
Guest Posted April 5, 2020 Report Share Posted April 5, 2020 04.04.2020 в 21:41, n3v3rm1nd сказал: I've donated and tranfered my col in game,but i cant find how to get 30 day premium account in game. So i want to transfer my unit coins back as donation balance to get the 30day premium via the website. How can I do this? Write a ticket in PC. Quote Link to comment
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